Refund Policy
Effective date: 2026-09-18
This policy applies to purchases from Wedding Hall, registered under 9721602261281 at 6-6-2 西新宿 6-6-2 2, 160-0023 Tokyo, Japan.
This refund policy applies to Wedding Hall and its published services.
Eligibility for Refunds
Refund eligibility applies to services booked directly through Wedding Hall. Please refer to our policy for specific conditions.
Exclusions from Refunds
Certain services, such as customized packages, may not be eligible for refunds. Please check our detailed policy.
How to Request a Refund
To request a refund, please submit your request in writing, including your booking details and reason for the refund.
Refund Processing
Refunds will be processed within a reasonable timeframe following approval. Please allow for processing delays.
Cancellation Policy
Cancellations must be made in writing. Refunds will be processed according to our policy guidelines.